We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.  

It depends on the shipping method you choose at checkout. Standard shipping will take 3-6 business days to arrive. One-day shipping will take 1 day and Two-day shipping will take 2 days after order is shipped. Delivery details will be provided in your confirmation email.

Please contact us via email (info@trueocity.com) and we will edit the order for you.

Yes. All our products are Nontoxic, BPA & Phthalates Free. All our products have been safety tested and adhere to all FDA guidelines.

Please contact us via email (info@trueocity.com) and we will resend the order.

We are located in 168 Main St Goshen, NY 1924

Please email us with any questions or concerns at info@trueocity.com and we will be happy to help you!

These toothbrushes are latex free.

Our company Trueocity is located in Utah in the United States. Our Toothbrushes are Manufactured by a Top Rated International Oral Care Products Manufacturer in China.

The handle is made of Food grade PP (Plastic) which is Nontoxic & BPA Free.

Yes, all of our Trueocity Toothbrushes are cruelty free.

Yes! many customers love these toothbrushes because they are very gentle for the teeth.

The floss is made of nylon.