Q: How can I track my whitening progress to compare my teeth shade while using Trueocity's Whitening Pen?
A: Create an account on our website by scanning the provided QR code and enter into the “Day 1” table the shade of your teeth and any additional notes you may want.
Q: How will I remember to enter the new information to track the teeth whitening process?
A: Once entering your starting day into the table, you will receive emails from Trueocity each week to enter your new progress.
Q: How often should I use Trueocity's Teeth Whitening Gel Pens?
A: The best results often come from using each pen twice a day for one week or once a day for two weeks.
Q: How do I know what shade my teeth start at so I can compare the whitening progress?
A: Enclosed in the box there is the “Teeth Shade Guide” that can be used to track the shade of your teeth before, during, and after using Trueocity's Whitening Pens.
Q: Do I have to do anything before applying Trueocity's Gel Whitening Pen on my teeth?
A: Yes, before applying Trueocity's Gel Whitening Pen, rinse your mouth with water. Additionally, rinse your mouth with water once finished with the Whitening Pen.
Q: How long do I leave the gel on my teeth?
A: Once you apply the gel, keep it on your teeth for 30 minutes (If you have the Trueocity kit and you are using the device, the time will be reduced to 15 minutes). Then thoroughly rinse your mouth until all of the gel is off of your teeth.
Q: Can anyone use Trueocity's Teeth Whitening Gel Pens, including children?
A: No, only anyone over the age of 18 should use the pens even with adult supervision. Additionally, if allergic to any ingredients, one should not use Trueocity's Whitening Pen. Pregnant or breastfeeding women should ask their doctor.
Q: Do I have to store Trueocity's Whitening Pen in a certain environment?
A: The pen should be kept in a dry place below 30°C and out of reach from children.
Q: Am I able to eat and drink right after rinsing my mouth from completing the whitening process?
A: For the best results, wait 30 minutes to eat and drink anything with the exception of water.
Q: Is the gel in Trueocity's Whitening Pen safe to use on my teeth?
A: Yes, this gel is safe to use for teeth whitening, and only a minimal amount of gel, about 0.5ml to 0.7ml, is needed each time using Trueocity's Whitening Pen.
Q: What is included in Trueocity's Teeth Whitening Kit?
A: In this kit, there is 1 LED mouthpiece with a light, 1 Teeth Shade Guide, 3 Gel Pens, and the instruction manual. There is an option for a kit that includes only 3 pens.
Q: Which do I use first in the process: Trueocity's Gel Whitening Pen or the LED Mouthpiece?
A: After rinsing your mouth before beginning the whitening process, you will use Trueocity's Gel Whitening Pen, followed by the LED mouthpiece used on 2 different settings. Be sure to refer back to the instructions when using the Whitening Kit.
Q: Do I have to do anything with Trueocity's Whitening Kit in between uses?
A: It is best to clean the mouthpiece with water and let it dry before storing it for the next use.
Q: How often should I use Trueocity's Whitening Kit?
A: For optimal results, use Trueocity's Whitening Kit once a day for 7-14 days. Follow the instructions provided in the kit.
Q: How long does it take to see results with Trueocity's Whitening Kit?
A: You may start to see results after just a few uses, but most users achieve their desired level of whiteness within 7-14 days of consistent use.
Q: Is Trueocity's Whitening Kit safe for sensitive teeth?
A: Yes, Trueocity's Whitening Kit is formulated to be gentle on sensitive teeth. However, if you experience any discomfort, stop usage and consult your dentist.
Q: How long will the whitening results last with Trueocity's Whitening Kit?
A: The longevity of your whitening results depends on your oral hygiene and dietary habits. With proper care, results can last up to 6 months.
Q: Can I use Trueocity's Whitening Kit if I have dental work such as fillings or crowns?
A: Trueocity's Whitening Kit is safe for natural teeth. However, it may not whiten dental restorations like fillings, crowns, or veneers. Consult your dentist for personalized advice.
Q: What should I do if I experience gum irritation with Trueocity's Whitening Kit?
A: If you experience gum irritation, reduce the amount of gel used or take a break from the treatment for a few days. If irritation persists, consult your dentist.
Q: Is the whitening gel in Trueocity's Whitening Kit safe to swallow?
A: The gel is safe in small amounts if accidentally swallowed. However, avoid ingesting large amounts. Rinse your mouth thoroughly if you swallow the gel.