Shipping Policy

US Shipping

We offer free shipping to all locations within the US. Shipping takes between 2-5 business days.

International Shipping

We offer international shipping to most countries in the world. We partnered with shipping carriers to provide you with the best shipping prices, we charge you the exact rates we get. International shipping takes between 3-15 business days.

Returns

We accept returns within 30 days of the delivery date for any reason, as long as the product is in brand new condition, meaning it is completely unused and in its original packaging.

After we receive the return, we refund 100% of the item cost.

*We do not refund shipping costs.

 

If you have any questions, or want to return an item, please contact our customer service: info@trueocity.com